Quick Start Your Field Service Transformation Journey

Intelligent Scheduling & Dispatch

Dispatcher
Console

Field Technician
Mobility

Maps
Integration

Inventory
Management

Field Service
Analytics

Community

Einstein (AI) for
Field Service
Field Service Success Stories
Key pillars of Field Service Lightning

Platform Solution
- Standard, metadata driven CRM
- Collaboration across Cases, Work Orders, Assets, Entitlements, Parts & Inventory and other objects
- Rapid deployment, flexible & scalable

Dedicated Mobile App
- Robust, brand-able, offline-first app with guided UI workflow
- Real-time access to essential job information and knowledge
- Ability to capture and share information while on site

Intelligent
- Real-time rules engine – smart logic embedded into every scheduling operation
- Intelligent scheduling & dispatching – book ‘truth-based’ appointments
- Advanced Optimization – increase mobile workforce efficiency

Transparent
- Self-service appointment booking via Community
- Insight into call center and field operations
- Handle exceptions and emergencies with smart decision support
With the help of a certified Salesforce Field Service Lightning experts we drive your Salesforce implementation forward
Salesforce Field Service Quick Start Package
Fastrack efficient on-site and offsite workforce operations with Salesforce Field Service. Quick Start Salesforce Field Service Implementation as early as 5 weeks.
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