Salesforce Managed Services

Our Salesforce managed services plans are uniquely designed to provide the right skills for the right products at the right time to help your organization achieve continuous improvement.

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Salesforce managed services is a comprehensive set of activities from implementation to support and evolution, aimed at improving the adoption from a minimal viable Salesforce to maximum value from Salesforce.

Managing a Salesforce ecosystem is more than just adding new users or resetting passwords. Staying on top of all the latest features and functions of Salesforce can be challenging without an experienced Salesforce consultancy or MSP to help.

Salesforce Managed Services Plans

Managed Capacity

Optimize capacity utilization with cost provisioning and labor arbitrage. Increase competency at a reduced cost and delivery time. Define and manage a flexible & specilized team for utilization.

Managed Support

Fast and seamless support resolutions with a flexible and scalable support system. Manage and maintain your Salesforce product stack, updates, releases, incidence and change management.

Managed Projects

Manage multiple projects, with tailor-made outcomes through issue triaging, innovation, and agile methodologies. Tooling and innovation for visible business values.

Small Changes

Making way for small changes that make things better, and then actually committing to action.

Process & Practice

Fail fast, and apply learnings from a technology or product perspective, ditto from a cultural perspective as well.

Empower Employees

Engage & listen to the voices of those who are directly engaged in the process, technology, and teamwork.

Measure Everything

Campaigns to revenue, SRs to CSAT, adoption to performance. Measure & manage smaller goals and improvements for success.

Enabling our Customers to Build
A CONNECTED ECOSYSTEM

USERS

Marketing Expert
Sales Representative
External Customers
Partner/Reseller
Managers & Leadership
Support Agent
Administrator

SALESFORCE PLATFORM

Tableau

Salesforce IoT

Einstein Analytics

Quote-to-cash

Sales Cloud

Service Cloud

Commerce Cloud

Field Service

App Cloud

Community Cloud

Marketing Cloud

Pardot

INTEGRATIONS

Integration & Migration

MuleSoft Jitterbit
Informatica

ERP

Social Media

LinkedIn
Facebook
Twitter
Instagram
Pinterest

Business Intelligence

Power BI
QlikView
Informatica

Content Management System

Sitecore
Liferay
Drupal

Unlock the value of Salesforce with Customer360

Strategic Consulting

Executive goal-setting workshops, business process reviews, user adoption plans, and a comprehensive roadmap for long-term value realization.

Migration and Integration

Seamless migration and end-to-end integration to transform and optimize your business.

Development and Testing

Our independent best-in-class CRM cloud testing services acknowledged by the global Salesforce leadership.

Analytics-enabled Dashboard

Real-time analytics dashboard and a 360-degree customer view to help you make faster, more informed decisions.

Industry Specialized

Technical and advisory support from certified industry cloud Salesforce experts to augment your administrator capabilities.

Support Services

Backlog refinement, streamlining business processes, and overseeing continuous delivery with support for release updates, integration monitoring, troubleshooting, and more.

What are the benefits?

Cost Effective

No matter the size of your business, bringing on a full-time Salesforce specialist may not be cost-effective. Chances are that your business may not need a full-time specialist working 40 hours per week.

Scalability

Your Salesforce org needs to adapt to your business, scale with your organization, and empower proactive tech management and maintenance. Managed Services will allow you to lower costs, greater fiscal stability, and the benefits of getting input from multiple, diverse perspectives and talents.

Diverse Talents & Expertise

It’s our job as Salesforce Managed Services provider to know Salesforce inside and out from updates and new features to bug fixes and integrations. With managed services support, you get access to our full team of Salesforce experts including Success Managers, Certified System Administrators, Developers, Consultants, Business Analysts, Operations experts, and more.

Greater Flexibility

You need a tech team that can help you think and act strategically, tactically, and proactively. Having the flexibility of a team that adapts to your needs is a huge advantage. Plus, there’s also the benefit of having multiple perspectives on potential solutions, even before work begins.

Always on schedule and within budget I've worked with CRMIT on several Salesforce development projects. They stayed on schedule and within budget. They always took the time to insure that we were satisfied with the final product. It's been a pleasure working with their consultants. The effort you have put into learning our business and understanding the existing functionality is very evident.

Karolina Shenton
Vice President, Cruise Web

The CRMIT team is professional, knowledgeable, and responsible. We have been working with CRMIT for over a year now developing a Salesforce and Telephony overlay that has improved our Sales efficiency and performance. From the start, the team was able to fully scope out the initial request and deliver on time. We are now 1 year in and the team continues to be on the ball. They take the time to understand the business request, take into account dependencies/risks/issues, and are able to deliver on time and on budget. We very much value their work and expertise. We look forward to continue to mature the product we built and to tackle other projects that come our way.

PMO Manager
Leading IT Infrastructure Management Solutions Provider

CRMIT team have talented resource pool both onsite and offshore to offer technical and data management solutions. CRMIT team took the transition from a different vendor partner and helped us providing Global Support to our Sales, Service Cloud and CPQ areas. CRMIT provided support across all regions by maintaining our agreed SLA's. Our Sales team is distributed across the globe with some variations to the regional business. I would highly recommend engage CRMIT for your Salesforce Application Support and maintenance services.

Techno Functional Leader
Global Commercial Flooring Company

Customer Success Stories

Salesforce Managed Services reduced operating costs by 22% for leading healthcare insurance provider

Salesforce managed services that take your business to the next level.

Our Salesforce Managed Services is a proactive approach to ensure your business gets maximum ROI from your Salesforce investment.