Salesforce managed services is a comprehensive set of activities from implementation to support and evolution, aimed at improving the adoption from a minimal viable Salesforce to maximum value from Salesforce.

Managing a Salesforce ecosystem is more than just adding new users or resetting passwords. Staying on top of all the latest features and functions of Salesforce can be challenging without an experienced Salesforce consultancy or MSP to help.

Salesforce Managed Services Plans

Managed Capacity

Optimize capacity utilization with cost provisioning and labor arbitrage. Increase competency at a reduced cost and delivery time. Define and manage a flexible & specilized team for utilization.

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Managed Support

Fast and seamless support resolutions with a flexible and scalable support system. Manage and maintain your Salesforce product stack, updates, releases, incidence and change management.

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Managed Projects

Manage multiple projects, with tailor-made outcomes through issue triaging, innovation, and agile methodologies. Tooling and innovation for visible business values.

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Focus on Continuous Improvement

Small Changes

Small Changes

Making way for small changes that make things better, and then actually committing to action.

Process & Practice

Process & Practice

Fail fast, and apply learnings from a technology or product perspective, ditto from a cultural perspective as well.

Empower Employees

Empower Employees

Engage & listen to the voices of those who are directly engaged in the process, technology, and teamwork.

Measure Everything

Measure Everything

Campaigns to revenue, SRs to CSAT, adoption to performance. Measure & manage smaller goals and improvements for success.

Enabling our Customers to Build
A CONNECTED ECOSYSTEM

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USERS

  • Marketing Expert
  • Sales Representative
  • External Customers
  • Partner/Reseller
  • Managers & Leadership
  • Support Agent
  • Administrator

SALESFORCE PLATFORM

Tableau
Tableau
Salesforce IoT
Salesforce IoT
Einstein Analytics
Einstein Analytics
Quote-to-cash
Quote-to-cash
Sales Cloud
Sales Cloud
Service Cloud
Service Cloud
Commerce Cloud
Commerce Cloud
Field Service
Field Service
App Cloud
App Cloud
Community Cloud
Community Cloud

Marketing Cloud

Pardot

INTEGRATIONS

Integration & Migration

  • MuleSoft Jitterbit
  • Informatica

ERP

  • SAP

Social Media

  • LinkedIn
  • Facebook
  • Twitter
  • Instagram
  • Pinterest

Business Intelligence

  • Power BI
  • QlikView
  • Informatica

Content Management System

  • Sitecore
  • Liferay
  • Drupal

Unlock the value of Salesforce with Customer360

Strategic Consulting

Executive goal-setting workshops, business process reviews, user adoption plans, and a comprehensive roadmap for long-term value realization.

Migration and Integration

Seamless migration and end-to-end integration to transform and optimize your business.

Development and Testing

Our independent best-in-class CRM cloud testing services acknowledged by the global Salesforce leadership.

Analytics-enabled Dashboard

Real-time analytics dashboard and a 360-degree customer view to help you make faster, more informed decisions.

Industry Specialized

Technical and advisory support from certified industry cloud Salesforce experts to augment your administrator capabilities.

Support Services

Backlog refinement, streamlining business processes, and overseeing continuous delivery with support for release updates, integration monitoring, troubleshooting, and more.

What are the benefits?

Cost Effective

No matter the size of your business, bringing on a full-time Salesforce specialist may not be cost-effective. Chances are that your business may not need a full-time specialist working 40 hours per week.

Scalability

Your Salesforce org needs to adapt to your business, scale with your organization, and empower proactive tech management and maintenance. Managed Services will allow you to lower costs, greater fiscal stability, and the benefits of getting input from multiple, diverse perspectives and talents.

Diverse Talents & Expertise

It’s our job as Salesforce Managed Services provider to know Salesforce inside and out from updates and new features to bug fixes and integrations. With managed services support, you get access to our full team of Salesforce experts including Success Managers, Certified System Administrators, Developers, Consultants, Business Analysts, Operations experts, and more.

Greater Flexibility

You need a tech team that can help you think and act strategically, tactically, and proactively. Having the flexibility of a team that adapts to your needs is a huge advantage. Plus, there’s also the benefit of having multiple perspectives on potential solutions, even before work begins.

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Salesforce managed services that take your business to the next level.

Our Salesforce Managed Services is a proactive approach to ensure your business gets maximum ROI from your Salesforce investment.

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